Your privacy matters to us. This Privacy Policy explains what personal data Jili Ma collects, how we use it, who we share it with, and how we keep it safe. Please read this carefully before using the Jili Ma platform.
A quick summary of how Jili Ma handles your personal information. Full details are in the sections below.
Jili Ma uses industry-standard SSL encryption and secure server infrastructure to protect all personal and financial data you share with us. Your information is never stored in plain text.
Jili Ma does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, verify your identity, and improve your experience.
You have the right to access, correct, and request deletion of your personal data held by Jili Ma. Contact our support team at any time to exercise your data rights as a registered player.
Jili Ma uses cookies to improve platform performance and personalize your experience. We explain exactly what cookies we use and why, and you can manage your cookie preferences at any time.
We only collect the personal data that is strictly necessary to operate the Jili Ma platform, comply with Philippine legal and regulatory requirements, and provide you with a safe gaming environment.
Jili Ma's data practices comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable regulations issued by the National Privacy Commission.
Important Notice: This Privacy Policy ("Policy") describes how Jili Ma ("we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "Player") of the Jili Ma platform at jili-ma.com. By registering an account or using the Jili Ma platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
Jili Ma is committed to protecting the privacy and personal data of all players who use our online gaming and sports betting platform. We understand that trust is the foundation of any good relationship — and that includes how we handle your personal information.
This Policy applies to all personal data collected through the Jili Ma website at jili-ma.com, the Jili Ma mobile application, and any other services or communications provided by Jili Ma. It applies to all players across the Philippines, whether you are based in Metro Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the country.
Jili Ma operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission (NPC). We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to protect your personal data.
Jili Ma collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity & Contact | Name, email, phone, address | Account registration, KYC, communications |
| Verification Documents | Government ID, selfie | Age and identity verification (21+ compliance) |
| Financial | GCash, BDO, BPI details | Deposits, withdrawals, fraud prevention |
| Gaming Activity | Bet history, session data | Platform operation, responsible gaming |
| Technical & Device | IP address, browser, device | Security, fraud detection, analytics |
| Communications | Support tickets, feedback | Customer service, dispute resolution |
Jili Ma collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account at /register, complete identity verification, make a deposit or withdrawal, contact our customer support team, or participate in promotions and surveys.
When you access and use the Jili Ma platform, certain technical data is collected automatically through cookies, log files, and similar technologies. This includes your IP address, device information, and browsing behavior within the platform. This data helps us maintain platform security and improve your experience.
In some cases, Jili Ma may receive personal data about you from third-party service providers, including payment processors (such as GCash and PayMaya), identity verification services, and fraud prevention partners. Data received from these sources is handled in accordance with this Privacy Policy.
Jili Ma uses the personal data we collect for the following purposes:
Marketing Communications: You may opt out of receiving marketing communications from Jili Ma at any time by contacting our support team. Opting out of marketing communications will not affect your ability to use the platform or receive essential account-related notifications.
Jili Ma processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines:
Jili Ma does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:
We share personal data with trusted third-party service providers who assist us in operating the Jili Ma platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure and hosting providers, and customer support tools. All service providers are contractually required to handle your data securely and only for the purposes we specify.
Jili Ma may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other government authorities where required by law, court order, or regulatory requirement. We will only disclose the minimum amount of data necessary to comply with such requirements.
We may share data with fraud prevention and security partners to detect and prevent fraudulent activity, money laundering, and other illegal conduct. This sharing is carried out in accordance with applicable data protection laws.
In the event of a merger, acquisition, or sale of all or part of Jili Ma's business, your personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
Our Commitment: Jili Ma will never sell your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used only to operate and improve the Jili Ma platform and to comply with our legal obligations.
Jili Ma retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
In general, Jili Ma applies the following retention periods:
| Data Type | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years from transaction date |
| Gaming activity records | Duration of account plus 3 years after closure |
| Customer support communications | 3 years from date of communication |
| Marketing consent records | Until consent is withdrawn plus 1 year |
| Technical and device logs | Up to 12 months on a rolling basis |
Where personal data is no longer required, Jili Ma will securely delete or anonymize it in accordance with our data retention procedures.
Jili Ma takes the security of your personal data seriously. We have implemented a range of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While Jili Ma takes all reasonable steps to protect your data, you are also responsible for keeping your account credentials secure. Never share your Jili Ma username or password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
Jili Ma uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit a website.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Jili Ma platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by Jili Ma:
To exercise any of these rights, please contact the Jili Ma support team. We will respond to all data rights requests within thirty (30) days of receipt, in accordance with applicable law.
The Jili Ma platform is strictly intended for individuals who are 21 years of age or older. Jili Ma does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered an account on the Jili Ma platform, please contact our support team immediately so that we can investigate and take appropriate action.
The Jili Ma platform may contain links to third-party websites or services. This Privacy Policy applies only to the Jili Ma platform and does not cover the privacy practices of any third-party websites or services. Jili Ma is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Jili Ma reserves the right to update or modify this Privacy Policy at any time. Where changes are material, we will notify you via the platform or by email prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.
Your continued use of the Jili Ma platform following the publication of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Jili Ma handles your personal data, please contact our Data Privacy Officer or customer support team. We are available 24 hours a day, 7 days a week.
For data rights requests, please include your full name, registered email address, and a description of your request. We will respond within 30 days.
If you are not satisfied with our response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
For information on your gaming rights and responsible gaming tools, please visit our Responsible Gaming page. For the full terms governing your use of the platform, see our Terms & Conditions.
Your data is protected, your identity is secure, and your gaming experience is in good hands. Join hundreds of thousands of Filipino players on Jili Ma today. Register now and start playing — must be 21 or older. Please play responsibly.
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